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Information for you

Do you know that there is information that you as a bank customer should know?
Knowledge is power and with this information, you will be at a vantage point in knowing what to expect from CBA as your bank. It is only fair that your rights as a consumer are upheld and it is upon you as the consumer to be in the know.

The Banking Consumer Guidelines for instance contain valuable information for you. Access the document here.

Incase you need to speak to us directly, call us on +254 20 288 4444.
For queries concerning ATM cards, call our Card Centre directly on +254 724 256 667 or +254 734 600 234.

To get the branch closest to you, click here for our comprehensive list of branch locations and their contact details as well as the specific branch operating hours.