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Internet Banking

With CBA Internet Banking you can transform your home or office computer into a complete personal financial management centre. To deliver on this, we have developed a secure, fully transactional, Internet-based banking platform.

This gives you the freedom to access your accounts and transact at your convenience. All you need is a stable Internet connection.

What services can you access on CBA Internet Banking?

Personal Banking

  • Customer Information
    • Account Balances
    • Account Details
    • Transaction History
    • Loan Details
    • Deposit Details
    • Download statements in pdf , csv and xml formats
    • Print Statements and transaction advises
  • Payments
    • To your own CBA accounts
    • To any other CBA accounts
    • To other local Banks
    • To Mobile Money Accounts e.g. MPESA
    • To International Banks
    • Maintain a register of regular beneficiaries
    • Urgent payments (RTGS)
  • Bankers checks
  • Standing Orders
    • Initiate and amend
  • Direct debits
  • Sweeps
    • Initiate and amend
  • Card Services
    • Access Card Transaction Details
    • Card Account Balances
    • Request to change your billing dates
    • Request to change your card limits
    • Pay your card account
    • New card request
  • Customer Services Requests
    • Cheque Book
    • Bankers cheque request
    • Stop Payments
    • New Account request
    • Loan request
    • Deposit initiation
    • Statement request
  • Alert Services
    • Subscribe to the Alert services, which will allow you to be notified of any activity in your accounts via email or sms.
  • Messages
  • Send to and receive messages from the Bank
  • Customer Information
    • View up to date foreign exchange and deposit rates.
    • Download application forms and/or access any other relevant Bank information

In addition to the above, Corporate customers can access the following services;

Corporate Banking

  • Trade Finance
    • Initiate, amend or cancel Letters of Credit
    • Initiate, amend or cancel Guarantees
    • Make enquiries
  • Make Bulk payments via
    • Local funds transfer
    • RTGS
    • International payments
    • Mobile Money e.g. MPESA
    • Bankers Checks
    • Direct debits

Download the Internet Banking FAQ's here.