Customer Connect

Got a Complaint?

In the unfortunate incidence that you are not satisfied with any of the services provided to you by CBA, we have a stipulated Customer Feedback Handling Procedure that you can follow to give the matter the attention it deserves.

The complaints handling procedure we have adopted is simple and is meant to help you get the matter addressed as swiftly as possible .

Click here to access the Customer Feedback Handling Procedure

In case you are looking for a form on the site, access them on the Downloads section or click here to access a comprehensive listing of all Forms available online…