Customer Connect

Safety Tips

With the increase in online fraud, CBA has taken specific measures to ensure we safeguard your interests.
Online safety can be effective when you as a customer actively participate in the process and take the necessary precautions to ensure you are not an easy target for fraudsters.


We ensure your online transactions are safe and secure.
At CBA, we use industry standard security technology and practices to safeguard your account from any unauthorized access.

We do this in the following ways:
Using log-ins and passwords to make sure we're dealing with you
Online access to your account is only possible once you have authenticated yourself using the correct Internet Banking ID and password. Read more

Take a look at these security tips and and KBA safety tips and use them to your benefit.